Return & Refund Policy | Divine Flow Co
At Divine Flow Co, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase is required
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with photos of the product and packaging. We will arrange a replacement or refund at no additional cost.
Non-Returnable Items
Certain items may not be eligible for return for hygiene or safety reasons. These will be clearly indicated on the product page.
Return Shipping
Customers may be responsible for return shipping costs unless the product is defective or incorrect.
Contact Us
If you need assistance with a return, please contact our support team:
We are always happy to help.